Everything it takes to make Amazon work for you
We run the work behind your Amazon account, from listings and ads to inventory, reporting, and operations. One team works across the whole account and gets the work done.
Here’s what we handle
Open any service to see what we do, what you get, and what access we need.
We run the whole account
Our operators audit the account, build the plan, and get to work. They do not pass it to another team.
Why it matters
You know who owns the work, and every decision is made with the full account in view.
What we do
- Account and SKU-level performance reviews
- Commercial priorities and execution planning
- Coordination across advertising, content, inventory, and support
- Promotion planning and account-health monitoring
What you get
A clear plan, the work itself, and a straight answer on what changed.
Make the listing easier to buy from
We find what the listing fails to explain, then fix the copy, content, and structure around how customers actually shop.
Why it matters
Customers understand the product faster and have fewer reasons to leave.
What we do
- Titles, bullets, and product descriptions
- A+ Content planning and copy, where eligible
- Image-sequence and product-information review
- Variation structures, attributes, and content checks
What you get
An audited listing, rewritten copy, and approved page updates.
Spend where it can make money
We manage keywords, bids, budgets, and placements against the economics of each SKU. ACoS matters, but so do margin, stock, and conversion.
Why it matters
Ad spend goes where the business can support it.
What we do
- Sponsored Products, Brands, and Display, where eligible
- Campaign structure, keyword, and product targeting
- Search-term analysis and negative targeting
- Bid, budget, placement, and performance reviews
What you get
Managed campaigns and clear reporting on spend, sales, and efficiency.
Show up for the searches that matter
We find the searches that fit each product and work them into the listing. Then we track whether the product is actually being found.
Why it matters
More relevant searches lead customers to the right product.
What we do
- Keyword and competitor research
- Search relevance and indexing reviews
- Front-end copy and backend search-term optimization
- Organic-rank and search-performance monitoring
What you get
A keyword map, listing updates, and rank tracking by product.
Keep the right products in stock
We use sales velocity, lead times, and upcoming promotions to plan replenishment. The goal is simple: avoid stock-outs without overbuying.
Why it matters
Fewer missed sales and less cash sitting in the wrong stock.
What we do
- SKU-level forecasts and replenishment planning
- Weeks-of-cover and stock-out risk monitoring
- Inbound and stranded-inventory reviews
- Coordination with advertising and promotional plans
What you get
Replenishment recommendations and a clear list of stock risks.
Move stock before storage costs pile up
We find stock that is tying up cash or adding storage fees. Then we work out whether to reprice it, promote it, move it elsewhere, or remove it.
Why it matters
You stop paying to store products that are not moving.
What we do
- Inventory-age, sell-through, and weeks-of-cover analysis
- Storage-cost and contribution exposure reviews
- Markdown, promotion, and advertising recommendations
- Removal, liquidation, or alternate-channel assessment
- Replenishment adjustments to reduce repeat overstock
What you get
An ASIN-level review and a practical sell-through plan.
Account access
We need the relevant inventory and sales reports. You approve any pricing, removal, or liquidation action.
Available options depend on the marketplace, product, and Amazon program eligibility.
reconciliation
video
coordination
See where the money actually goes
We put revenue, Amazon fees, ads, refunds, reimbursements, fulfillment, and product costs in one view. Then we check whether the numbers reconcile.
Why it matters
You can see which products make money and where it leaks out.
What we do
- Sales, settlement, and transaction-report reconciliation
- Amazon fee, fulfillment, storage, and refund analysis
- Advertising efficiency and SKU contribution reporting
- Seller-supplied cost-of-goods integration
- Management dashboards and discrepancy summaries
What you get
Custom reports, reconciled numbers, and explanations for material gaps.
Account access
We need read access to the reports used in the reconciliation.
This scope covers marketplace management reporting and commercial reconciliation. Statutory accounts, tax filings, audits, and regulated accounting advice are outside this scope.
Give customers a clear look at the product
We plan the images and video around what customers need to see: the product, its scale, how it works, and why it is different.
Why it matters
Customers get the answers they need before they buy.
What we do
- Product and competitor visual audits
- Creative briefs and shot planning
- Product, detail, packaging, and lifestyle photography
- Infographics, feature callouts, and listing image sequences
- Product demonstration videos and A+ visual assets
What you get
Approved images and videos, ready for the agreed Amazon placements.
Account access
If upload support is included, we need access to publish approved assets and check that they are live.
Production requirements, product samples, asset quantities, revisions, usage rights, and turnaround are agreed before production.
We run the whole account
Our operators audit the account, build the plan, and get to work. They do not pass it to another team.
Why it matters
You know who owns the work, and every decision is made with the full account in view.
What we do
- Account and SKU-level performance reviews
- Commercial priorities and execution planning
- Coordination across advertising, content, inventory, and support
- Promotion planning and account-health monitoring
What you get
A clear plan, the work itself, and a straight answer on what changed.
This scope covers marketplace management reporting and commercial reconciliation. Statutory accounts, tax filings, audits, and regulated accounting advice are outside this scope.
management
operations
Find money Amazon may owe you
We check transactions and inventory movements for eligible discrepancies. When we find one, we prepare the evidence, open the case, and follow it through.
Why it matters
Potential reimbursements do not get buried in transaction reports.
What we do
- Lost, damaged, and inbound inventory discrepancy reviews
- Refund, return, and transaction checks
- Fee anomaly investigations
- Supporting documents, case follow-up, and recovery reporting
What you get
A record of every discrepancy, case, and resolved claim.
Claims must meet Amazon’s current eligibility rules and deadlines. Amazon determines reimbursement eligibility and amounts.
We run the whole account
We handle agreed buyer messages and escalations in your brand voice. When the same issue keeps coming back, we flag the cause and help fix it.
Why it matters
Customers get a consistent response, and repeat problems get noticed.
What we do
- Buyer-message handling within agreed coverage
- Order, refund, and return issue coordination
- Voice of the Customer and recurring-issue reviews
- Response procedures and Amazon support-case follow-up
What you get
Response workflows, escalation records, and a summary of repeat issues.
Keep the catalog clean and ready to sell
We set up new products, fix catalog issues, and keep listings in shape as the range grows. For launches, we make sure the basics are ready before the first sale.
Why it matters
Fewer catalog problems interrupt sales.
What we do
- Pre-launch market research and readiness planning
- New-product setup and variation management
- Suppressed listings, attributes, and category corrections
- Brand-support cases, promotions, and account-health reviews
What you get
A launch or catalog plan, approved updates, and a list of open issues.
We learned Amazon by selling on it
ProfitStory grew out of a house of brands. We have launched products, bought stock, managed ad budgets, and paid for the mistakes.
Our operators audit your account, come up with the plan, and then act on it. No handoff decks between John and Sally.
20+
Years in retail, e-commerce, and Amazon
50+
Brands we work with
A few accounts we’ve worked on
The problem was different in each account. So was the fix.
$13M to $30M
Annual revenue · Home linen, Amazon USA
Stock was holding growth back
We rebuilt the stock plan around real demand and the cost of running out.
99% stock accuracy
1,500
Units sold during the four-month launch window · Dog food, Amazon India
Research came before ad spend
We studied the category, price points, and gaps before spending on ads.
60% of growth organic
You control the access
- If the work needs Seller Central access, Amazon must approve the role and you must grant it.
- We only ask for the permissions needed for the agreed work. We never need your password.
- You stay in control and can remove access when the work ends.
One fee for
the whole account
Full-service management costs 5% of Amazon revenue after onboarding. We agree the scope and any third-party costs before we start.
Find your missing margin
Tell us what you sell and what is not working. We’ll audit the account and show you where the margin is going.